FAQs

Most Frequently Asked Questions

Unlocking the Mystery: Your Top FAQs Answered!

You regain control using NGinstalls. Without dealing with pushy salespeople, we enable you purchase a new item for your house online and choose the installation date. We ask you a few quick questions online rather than sending a salesperson to annoy you at home. Even using a phone or tablet is simple.

You can compare brands and pricing before deciding on an appropriate day to have one of our skilled installers install it for you.

You must first respond to a few simple questions. What kind of home you have, what room you want it in, and things of that like.

We’ll suggest a number of options, and you can pick The One. You will be able to contrast brands and costs to aid in decision-making.

Utilizing our secure online payment system, you can pay everything up front or make monthly payments using our finance options, which include interest-free choices. You have the choice.

On rare occasions, we must supply your NGinstalls just before installation. But don’t worry, we always make sure it’s convenient by asking you first. The day before your installation, a courier will deliver your BOXT. The same goes for your installation, who will show up between 7:30 and 9:30am.

Your licenced installer will then show up to complete the installation. Our installers are skilled, reliable experts. They are also a friendly group.

If you prefer to make a monthly instalment payment, you will submit an application for credit through our payment partner Money.com.

Whenever you complete your payment or sign your finance arrangement.
24 hours after selecting your installation date, if you haven’t made payment or agreed to a financing plan, it will be made accessible to other customers.

Sometimes the cost of a repair approaches that of a completely new boiler. And if you later repair the boiler, you could very well run into new issues.
A new boiler is typically more dependable and efficient.

To find out how much a new boiler costs, go return to the homepage, answer a few questions using our online survey, you will get a callback to go through the quatation. The cost of boilers can vary depending on the manufacturer and the warranties they provide.
The costs for:
a brand new A-rated boiler
a brand new flue
all the right fixtures, fittings and safety attachments
installation from a Gas Safe Registered engineer

 

From £1,795, or from £11.61 a month, including VAT, NGInstalls can provide you with the exact same A-rated boiler, flue, attachments, and Gas Safe registered installation.

Yes. All of our installers are professional, experienced central heating engineers with Gas Safe certification.

You will as part of your manufacturer’s warranty, not from NiGnstalls The manufacturer offers a warranty on all new NGinstalls boilers installed.
As part of our installation service, we’ll register your boiler with the manufacturer, so you don’t need to do anything to activate your guarantee.
Our supplier assurances are as follows:

 

Up to 10 years Worcester Bosch
7 years is ideal.
Baxi – 7 years 
5 years with Vaillant
2 years for Heatline

yes, we ask for a decision-maker to be present throughout the installation.As part of our installation service, we’ll register your boiler with the manufacturer, so you don’t need to do anything to activate your guarantee.
Our supplier assurances are as follows:

Up to 10 years Worcester Bosch
7 years is ideal.
Baxi – 7 years 
5 years with Vaillant
2 years for Heatline

Unless otherwise specified, an installer will attempt to arrive on location between 8am and 9:30am. This typically relies on where the installer collects the goods from and the traffic situation in your neighbourhood.

Typically, our Gas Safe engineer will show up with everything needed to complete the installation. Sometimes, if there is a shortage of a certain item in your location, it may be shipped separately and arrive after our installer has already arrived on site.

As a general rule, we advise that a combi to combi boiler exchange might take up to 1 full day, but a boiler conversion could take up to 2 full days. Each boiler installation is a unique project with a variety of contributing aspects.

Before our engineer arrives, we kindly ask that our clients make sure all rooms that will be utilised during an installation—including the room where a boiler is being taken from or installed and any rooms with radiators—are completely accessible, clear, and clean.

Yes, the installer on the day will remove your old boiler and dispose of this as long as it is safe to do so. They will also take away any packaging from the new boiler and leave your home clean and tidy.

We do now provide power flushes; however, we actually advise doing this after installation to prevent any sludge in the system from harming the new boiler. This is at additional cost. Please speak to one of experts before installation.

Does NGinstalls use engineering subcontractors?

Expert Gas Safe registered engineers, who have passed a thorough onboarding procedure, including DBS checks, are subcontracted by NGinstalls.

Get started

Choosing the right boiler replacement

Whether your boiler is beyond repair or you’re looking to upgrade, we’ll make sure your home’s warm and your budget’s comfortable.

Our engineers are always here to help , if you have any question related to your boiler why not send us a message or call us today and talk with us.

HOW MUCH TO INSTALL MY BOILER ?

Estimate the cost of a boiler easily

Thank you for your request. Our team will get back to you soon with your quotation.